Employee Handbook Template
A complete Ontario employee handbook: policies, conduct, leaves, safety, technology and acknowledgement forms, drafted to ESA, OHSA and Human Rights Code standards.
Written against
- · Employment Standards Act, 2000 (Ontario)
- · Occupational Health and Safety Act (Ontario)
- · Ontario Human Rights Code
- · Accessibility for Ontarians with Disabilities Act (Customer Service Standard, O. Reg. 191/11)
- · Personal Information Protection and Electronic Documents Act (federal)
- · Working for Workers Acts — disconnecting from work and electronic monitoring policies
1. Introduction and status of the handbook
State that the handbook is a guide, not an employment contract, that it does not reduce any Employment Standards Act, 2000 entitlement, and that where a policy conflicts with the ESA, the ESA prevails.
2. Employment basics
- · Hours of work, scheduling, breaks: a 30-minute eating period after five consecutive hours
- · Pay periods, pay statements and how to raise a payroll error
- · Overtime after 44 hours weekly at 1.5×, and any written averaging agreement
- · Probationary period and performance review cycle
- · Vacation: 2 weeks / 4% under five years; 3 weeks / 6% at five years or more
- · Public holidays and public holiday pay
3. Leaves of absence (ESA job-protected leaves)
- · Sick leave, family responsibility leave and bereavement leave — three days each per calendar year, unpaid, for employees who qualify
- · Pregnancy and parental leave
- · Family caregiver, family medical, critical illness and child death or disappearance leaves
- · Domestic or sexual violence leave
- · Reservist leave and organ donor leave
- · Note: entitlements and durations change with legislation — confirm current rules on Ontario.ca before publishing
4. Respect in the workplace
- · Anti-discrimination and anti-harassment policy covering every protected ground in the Ontario Human Rights Code
- · OHSA workplace harassment and workplace violence programs, including how to report and how investigations are conducted
- · Duty to accommodate to the point of undue hardship, and how to request accommodation
- · Non-retaliation guarantee
5. Health and safety
- · Worker rights: to know, to participate, to refuse unsafe work
- · Mandatory health and safety awareness training
- · Incident, injury and near-miss reporting within the same shift
- · PPE requirements by role and WHMIS obligations
6. Technology, privacy and confidentiality
- · Acceptable use of company devices, accounts and social media
- · Written policy on electronic monitoring (required for employers with 25+ employees as of January 1 each year)
- · Written policy on disconnecting from work (required at 25+ employees)
- · Confidentiality and protection of customer personal information
- · Return of property and access revocation on departure
7. Conduct and discipline
- · Attendance and punctuality expectations
- · Dress and hygiene standards appropriate to the role
- · Substance use policy, including impairment from cannabis or prescribed medication and the accommodation obligation
- · Progressive discipline: verbal coaching, written warning, final warning, termination — with room for immediate termination for serious misconduct
8. Ending employment
- · Resignation notice expectations
- · Notice of termination or termination pay per ESA minimums, and severance pay where applicable
- · Final pay and vacation payout timing
- · Record of Employment issuance
9. Acknowledgement form
I confirm I have received, read and understood the Employee Handbook, including the workplace violence, workplace harassment, electronic monitoring and disconnecting from work policies. I understand it does not reduce my Employment Standards Act, 2000 entitlements.
- · Employee name
- · Signature
- · Date
- · Manager signature
This template is provided for general business use and reflects Ontario and federal Canadian requirements as commonly applied. It is not legal, tax or clinical advice. Confirm current requirements with Ontario.ca, your local public health unit or municipality, the Ministry of Labour, Immigration, Training and Skills Development, the CRA, WSIB and your professional regulator, and have high-risk documents reviewed by a licensed Ontario lawyer or accountant before use.