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You should not have to guess whether a business like yours is covered. Send the question and a real person answers it — including when the honest answer is "we're not the right fit for you yet."

support@suchasofty.org Read the FAQ first

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We answer Monday to Friday, 9am – 6pm ET. Weekend messages are answered the next business day.

Based in Ontario, Canada

An independently owned Ontario business. Same people who write the documents answer your email.

14-day money-back guarantee

If the documents don't fit your business, email us within 14 days and we refund the charge in full.

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No ticket numbers, no chatbot. It lands in a shared inbox we read every business day.

The scary questions

What if it doesn't apply to my business?Every document is written for a business operating in Ontario, Canada, and the quiz filters the library down to your industry and stage — so you only see what's relevant to you.
I'm outside Ontario — is this still useful?The operating side — SOPs, hiring checklists, pricing and cash-flow models, client onboarding, software stack — works anywhere.
I haven't started my business yet. Is it too early?No — pre-launch is when the roadmap saves the most money, because you haven't paid for the wrong software, the wrong structure or the wrong insurance yet.

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Before you write

Billing, cancellation and refund timing are all spelled out in our refunds policy. Data questions are answered in the privacy policy.

We can't give individualized legal, tax, insurance or financial advice — we'll point you to the official Ontario source or tell you to see a professional.